ONLY GROUP IN THE UK

The Machines Sub-group (MSG) is unique in that it is the only such group in the UK that represents all of the various gaming machine types and categories.

Gaming Machines are a common product group running through all gambling sectors from casinos through betting shops and AGCs (adult gaming centres), right through to FECs (family entertainment centres) and into remote/online websites.

All of these sectors of the U.K. Gambling Industry have representation in the MSG, from an operational perspective and from design, manufacturing, service and supply.

Machine Sub-group meetings are chaired by Peter Hannibal with Nigel Davis of Praesepe as Vice Chair. Meetings are held bi-monthly and the agenda is generally formed from member’s requirements and from current and upcoming issues affecting members. The MSG maintains a strong Responsible Gambling debate at all meetings along with a focus on future changes and how they can be influenced for a positive outcome by the group.

This forum is now the ‘go-to’ body for the Gambling Commission as topics and issues become increasingly more digital and server based.

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REGULAR AGENDA ITEMS

To give some context to what the MSG is about, the following is a list of regular agenda items;

  • Regulator liaison

  • Fraud prevention

  • Security alerting and awareness

  • Testing and compliance

  • Consultations and regulation updates

  • Responsible Gambling and Social Responsibility

  • Improving the regulatory environment

  • Technical guidelines and industry standards

OUR WORK

The work of the Machines Sub-group goes from strength to strength with membership growing to a healthy 25 x organisations, many organisations having multiple representations at various levels and disciplines.

The MSG also steers the development of the UKs Cashless and Ticketing Protocol (TiTO) for gaming machines. At the request of members the MSG has produced a set of protocols that enable gambling venues to use a single ticketing or cashless player facility across different machine technologies.

The activities of the Machines Sub-group change with members business demands and with changes proposed or imposed by the respective regulators or Government. Any member can put any item forward for inclusion in the agenda, however the meeting needs to agree what issues are taken forwards as action points.

Regular items on the activities list are Responsible Gambling, Machine Security & Fraud and Future Regulation.

As an example; the MSG is currently working on requirements for a next Triennial Review for machines stakes and prizes, along with other appropriate changes. With a keen eye on future regulation the MSG are also looking to what should be included in the following Triennial to ensure there is a cohesive longer term strategy in place.

At the request of the members, the Machines Sub-group have also delivered a set of Protocol Standards for Ticketing and Cashless transactions in UK Machine operations. This effectively facilitates tickets or digital cash to be paid/collected from one machine and credited to another, regardless of the manufacturer to the technology driving the machine. This is the first time that this has been achieved in the UK and brings our members operations up to speed with other jurisdictions. The Protocols are not exclusive to members, although we would encourage those wanting to influence any future changes to the Protocols or any other machine related issues to become members. The Protocol Documents are available in the documents tab on this website.

The Machines Sub-group has representation from a number of companies and businesses with machines either as their core product or as a key part of their business plan. They include;

Games Developers for all categories.  •.  Manufacturers of machines for Casinos.  •.  Manufacturers of machines for Bingo Clubs and Adult Gaming Centres

Manufacturers of machines for Licenced Betting Shops.  •   Manufacturers of machines for Pubs and Clubs

 Suppliers of machine games for on-line   •   Machine distributors   •   Machine service providers.  •.  Machines suppliers

Cash handling equipment manufacturers and suppliers   •   Machines spares suppliers.  •   Machine operators and retailers

The issue of machines fraud and the subsequent requirement to continually improve the security of Gaming Machines and the processes in which they are operated is key to the members of the Machines Sub-group.

The machines security network is now up a running very successfully thanks in a large part to the help and support of Nigel Davis of Praesepe, part of the Gauselmann Group and also to Amos Davies, the Security Manager for Gamestec, part of the Novomatic UK Group. Nigel and Amos channel all machine fraud information to the appropriate members and organisations to ensure that appropriate action can be taken in the shortest of time periods.

The Machines Sub-group and its members were also creators of the Guidelines for PC Security published in April 2014. This was as a result of an incident of  malware that found its way into a number of PC driven machines across the country. The Guidelines will prevent a reoccurrence of a similar fraud but as technology and capabilities evolve, the Guidelines will inevitably have to be revisited. Again, the document Guidelines to PC Security is available on the documents page of this website.

For any enquiries about machines security please contact Nigel Davis at NigelDavis@praesepeplc.com

LET’S WORK TOGETHER

The Gambling Business Group (GBG) is a representation of gambling organisation members from all sectors of the UK Gambling Industry.